Email filters

New to Tiki25, email filters have been added to Cypht.

If your mail server doesn't support Sieve, Tiki will handle the filtering. Just add a command to Tiki Scheduler or a cron job:

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php console.php sieve:filters

Exceptions:

Redirects (like a forward except that email is modified so replies go to the original sender)

Rejecting: When done via Sieve, it is done when the email delivery is attempted. So the mail server is instructed not to accept the email, which is way better than accepting, and then replying with a bounce message. Ref: http://www.dontbouncespam.org/#BVR

Running filters via a cron job when Sieve is not available
Functionality not covered by the Sieve standard. Ex.:
- Move an email to a tracker item via Email folders Tracker Field
  - Controlled by the preference "email_to_tracker_mode". By default, emails are moved (removed from IMAP) after creating the tracker item.
  - In staging or pre-dogfood environments, this preference should usually be set to "copy" to avoid data loss when servers are refreshed. See System Configuration.
- Planned feature: Moving an email from one mailbox to another (In Sieve, it's possible to redirect, but a move is cleaner because a redirect could bounce)

Future plans

More action will be added later (ex.: create a task from an email with a certain pattern, etc.)
We will leverage Machine Learning so Tiki learns how you filter your emails manually: Machine Learning for Email