Enable personal information Pop-up
User information is made private by default to make it public, e.g. to display it when a user is mentioned there are a few steps to follow:
Step 1: Go to "User Settings"
Go to the control panel and select "User Settings".
Step 2: Activate the preference "User preferences screen"
In the tab "User Settings" activate "User preferences screen" and apply the changes.
Step 3: Set"User Information" to public
In the tab "User Info and Picture" select public on "User Information" list and apply the changes.