Group Mail | |
Groupmail aims to provide a way for a team (a Tiki group) to process email contact requests, act on them and record the process in wiki pages. The feature started in Tiki3/Tiki4 days, stopped working some years later, and it was brought back to life in Tiki20. There is significant work done for Tiki-Cypht in 21, 22, 23 so it's recommended to run the latest stable version of Tiki. (Or even trunk if you are a developer). Most enhancements and many fixes will not be backported as there are lots of changes. There has not been testing on Groupmail. Please report any issues. |
1.1. Installation | |
You need to follow the next steps. |
1.2. Since Tiki20 | |
http://profiles.tiki.org/Groupmail_20
The profile adds the following homepage to your tiki site, with a short overview of the whole feature: Welcome to Tiki GroupMail
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1.3. Until Tiki19 | |
[+] You need to apply the Groupmail profile
It adds the webmail-inbox module and makes a group (to share the mail, provided that you configured a webmail account and make it shared). Then you can "take" mails from the inbox (others in the group can see who took it). The profile adds the following homepage to your tiki site, with a short overview of the whole feature: Welcome to Tiki GroupMail
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1.3.1. Create an shared webmail account | |
In case there is no webmail account set yet, the module shows an initial message with a green arrow linking to the Webmail feature to allow you create one:
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1.3.2. Add users to the "help team" group | |
You need to add users to the "Help team" group, in order to allow them selecting webmail accounts to use them for the groupmail feature. In this example, user john was added by user admin to the Help team group. |
1.3.3. Each user needs to select the group mail account | |
User john, after cliking to the green arrow shown on his webmail_inbox module on the left column, would be offered to chose which webmail account to validate to be shown in his own webmail_inbox module.
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1.3.4. Basic functioning | ||
The webmail_inbox module shows a list of messages, with:
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Review communication logs from that group mail account | |
When you click on the email address in the webmail_inbox module, you wil be shown a wiki page displaying a log of all the communication held by all of your group your members with that contact (not fully implemented yet by the time Tiki4.0 release).
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Add contacts to contact list | |
The first time somebody click on the "Take" button from a new contact, a new record for that contact is added in the contact list. Since then, an icon will be shown next to the now hyperlinked email address shown in the webmail_inbox module. When you click on the icon next to the email address in the webmail_inbox module, you will be shown that contact in the tiki contact list (addressbook), to further use in the webmail feature to easily add one or many people to the "to:" or "cc:" / "bcc:" fields.
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Check and Reply messages at the Webmail | |
If the message contains text and html parts, you will able to switch easily between them, or even looking at the source content (with full headers) of that email message.
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1.4. More details | ||||
Two permissions need to be set in order to manage groups to use and admin the group mail feature:
Related
Aliases
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